Sessions & Fees

Counseling sessions are 50-minutes in length.

Counselor Assignment

We assign a counselor, based upon a variety of factors, including; your availability, counselor availability, specific issues, or preferences.  Unless you specifically request a counselor, we will assess the needs of the client and assign an appropriate counselor.

Fees

RCS has a set fee of $160 for each 50-minute session of individual, couples' and family counseling.  

RCS does offer a sliding scale fee structure based on income. To see if you qualify for a reduced fee, please fill out the Reduced Fee Application which is included in the intake form. In order for us to verify your income, you must submit a recent pay stub OR the top page of your tax return with your intake form. 

For couples and families - The sliding scale fee structure is based on combined family income. Therefore, the Reduced Fee Application must be completed by all applicable parties. Please be sure to submit a paycheck stub OR the top page of your tax return OR any another document that indicates monthly income for each applicable family member.

Payment

Payment is due at each session. RCS accepts cash or checks. We regret that we are not able to accept credit cards.  Checks should be made payable to "Redeemer Counseling Services."  Please also list the name of your counselor on the “Memo” line of the check. 

Accounts must be kept current in order to continue counseling at RCS.

Insurance

We are not able to accept any type of health insurance. However, we can provide a letter of receipt which you can submit to your insurance company for possible reimbursement. Because insurance plans vary, please first check with your insurance provider to see if you have out-of-network benefits and whether you will qualify for reimbursement.

Insurance letters can only be given if your account is current and paid in full. Please talk to your counselor about receiving a letter.

Cancellation Policy

If you need to cancel and/or reschedule your appointment, you must notify your counselor 48 hours before your scheduled appointment time. You will be charged in full for your scheduled session if you fail to contact your counselor in advance.  This charge must be paid before or at the time of your next appointment to continue in the counseling relationship. Exceptions are made in emergency situations only.

Contacting Your Counselor

For scheduling and canceling your appointments, contact your counselor directly by dialing the
RCS office (212) 370-0475 and then the extension number of your counselor, or by email. 

Please note that leaving a message on the RCS voicemail after 5 PM may result in a missed appointment charge to your account.